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Privacy Policy

Last Updated: May 2026

JenTex Training & Consulting ("JenTex", "we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website, purchase our resources, or enroll in courses within the JenTex Learning Lab.

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By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

We collect information directly from you when you register an account, purchase a product, sign up for a newsletter, or contact us.

  • Basic Personal Information: Name, email address, and professional title.

  • Mailing Address: Collected exclusively from users who make a purchase (including self-guided video courses, live webinars, or live in-person training events) for billing, verification, and administrative purposes.

  • Professional Credential Details: To issue valid Continuing Education (CE) certificates, we collect your specific license type, license number, and license issuing jurisdiction.

2. How We Use Your Information

We use the information we collect to operate our business and deliver high-impact learning experiences, specifically to:

  • Process your payments and fulfill your orders.

  • Deliver and track your course progress within the JenTex Learning Lab.

  • Issue accredited CE certificates corresponding to your state licensing board requirements.

  • Analyze website traffic and behavior to improve our educational offerings.

  • Send periodic updates, newsletters, or promotional materials regarding upcoming courses or events (you may opt out at any time).

3. Third-Party Platforms & Secure Payment Processing

JenTex never stores or directly handles your sensitive financial information on our servers. We partner with secure, industry-leading third-party platforms to manage course delivery and financial transactions:

  • CE Courses & Learning Lab Transactions: All registrations and payments for individual self-guided courses and live synchronous webinars are processed on the LearnWorlds LMS platform via Stripe or PayPal.

  • Non-CE Digital Products: Purchases of non-CE digital resources (such as e-books, worksheets, and non-CE videos) are processed directly on our website via Wix Payments.

  • Data Sharing Limitations: We do not sell, rent, or lease our customer lists to third parties. Your data is only shared with these secure platforms to directly fulfill the services you have requested.

4. Cookies & Web Analytics

We use "cookies" and similar tracking technologies to enhance your online experience.

  • Google Analytics: Our website utilizes Google Analytics to collect standard internet log information and details of visitor behavior patterns. This data is entirely anonymous and helps us understand how users navigate our site, allowing us to build a more user-friendly interface. You can choose to accept or decline cookies through your browser settings.

5. Data Security & Retention

We implement robust administrative and technical security measures to maintain the safety of your personal information. Your professional credential data is stored securely to ensure we can verify your CE history if requested by an auditing licensing board.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of the personal information we hold about you. If you would like to update your licensing details, close your account, or unsubscribe from marketing communications, please contact us directly at Info@JenTexTraining.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The "Last Updated" date at the top of this page will indicate when the latest revisions were made.

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