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Tools for Creating a Transgender Inclusive Practice or Program

Transgender, gender nonconforming and non-binary clients have many of the same health, social and cultural needs as the general population, however research confirms that these clients face disparities and barriers that are related to their gender identity.

In order to ensure culturally competent care, it is imperative that healthcare professionals understand the specific challenges and commit to implementing strategies to create environments that maximize the potential for client success.

In this workshop we will explore the specific needs of Transgender, gender nonconforming, and non-binary clients and discuss strategies for ensuring program efficacy in an affirming and welcoming environment.


licensed social workers (beginner, intermediate and advanced levels of practice)

# of CE Contact Hours: 3


7:00pm-7:05pm: Welcome and Housekeeping
7:05pm-7:45pm: Define and discuss Transgender and GNC identities and development across the lifespan
7:45pm--8:35pm: Transgender health disparities and barriers to equitable care
8:35pm-8:40pm: BREAK!
8:40pm-9:20pm: The specific health and social needs of Trans and GNC communities
9:20pm-10:10pm: Strategies for ensuring inclusive spaces
10:10pm-10:15pm: Wrap Up


After completing this workshop, participants will be able to:
-DISTINGUISH between gender identity, gender expression and sexual orientation
-DISCUSS the dynamics of various gender identities across the lifespan
-IDENTIFY barriers to equitable care for Trans, GNC and non-binary communities
-DESCRIBE the specific social and healthcare needs of Trans, gender nonconforming and non-binary clients
-IMPLEMENT at least 4 strategies for affirming communication and policies with Trans, GNC and non-binary clients


live webinar

COURSE FEE: $45 for 3 CE Contact Hours


Dawn Headshot resized.jpg

Dawn Shedrick, LCSW-R, is the founder and CEO of JenTex Training & Consulting, a professional development company that designs and delivers live and online continuing education workshops to social workers, mental health professionals and human services organizations.

Dawn is a licensed clinical social worker, trainer, consultant and certified life/business coach with a broad range of experience that includes community organizing, case management, clinical practice, community health education and executive administration.  Her interests and expertise lie in mental health equity for LGBTQ and gender nonconforming people across the lifespan, culturally competent trauma-informed treatment and healing models for LGBTQ trauma survivors, feminist social work practice, anti-oppressive social work practice and holistic approaches to clinical and administrative social work supervision.

In addition to her training and consulting in the health and human services, she has also designed and delivered mental and emotional wellness and LGBTQ inclusion seminars in corporate workplaces in including Travelers Insurance, JP Morgan Chase, GE, NY Mets Administration, Office Depot, GlaxoSmithKline, National Grid, Office Depot, Barnard College, St. John’s University and Canon USA North American Headquarters.

Dawn serves on the Board of Directors of the Network for Social Work Management and is an adjunct instructor in the Columbia University School of Social Work and St. Joseph’s College (NY) Department of Human Services.


Please got to this LINK to request the appropriate accommodations for this webinar.


  1. Refunds are only awarded if you cancel your registration within 36 hours of registration. Should you wish to cancel after 36 hours of registration we will issue you a credit to be used toward a future workshop. Please email to cancel or receive a credit.

  2. In order to receive a completion/CE certificate you are required to be present for the entire webinar. Our webinar technology indicates your engagement throughout the webinar. At the end of the webinar you will receive a link to complete the evaluation. Upon completion of the full webinar AND submission of the evaluation, you will receive your completion certificate via the email addressed you used to register within 5 days.

  3. Please visit this link for information about our Grievance Policy and how to submit a grievance if necessary:


For New York State licensed social workers: JenTex Training & Consulting, LLC, SW CPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0136.

For social workers licensed in the United States, the U.S. Virgin Islands and most of CanadaJenTex Training & Consulting, LLC, #1441, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. JenTex Training & Consulting, LLC maintains responsibility for the program. ASWB Approval Period: 2/28/2017–2/28/2020. Social workers should contact their regulatory board to determine course approval for continuing education credits. Please click here to verify if your jurisdiction accepts CE hours from JenTex Training & Consulting.